Shipping Policy
Effective Date: 2026
BYOMA US, Inc. offers free standard shipping on all orders destined for the contiguous United States. This shipping policy applies only to domestic U.S. orders. We do not currently offer international shipping.
- Shipping Costs
Free standard shipping is available for all orders destined for the contiguous United States.
Eligible domestic U.S. orders incur no shipping charges at checkout.
Expedited shipping is not currently available. - Order Processing Time
Order processing time is 1–3 business days (Monday through Friday, Eastern Standard Time/EST). - Estimated Delivery Time
Standard free shipping transit time: 3–7 business days after the order has shipped.
Shipping business days do not include weekends or federal holidays.
Delivery times are estimates and cannot be guaranteed; occasional shipping delays beyond our control may occur. - Shipping Coverage and Restrictions
We ship to addresses within the contiguous 48 U.S. states.
We do not ship to Alaska, Hawaii, U.S. territories, P.O. Boxes, or APO/FPO military addresses. - Shipping Confirmation and Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number.
You can use the tracking number to check the status of your package on the carrier’s official website. - Lost or Damaged Packages
If your package is lost or stolen during transit, or arrives damaged, please contact us as soon as possible at [email protected].
Please provide your order number and photos of the damaged items or packaging so we can investigate and assist in resolving the issue. - Contact Information
BYOMA US, Inc.
44 West 37th Street, New York, NY 10018, United States
Email: [email protected]
International Phone: +44 020 7186 9800